No Spam Policy

We respect your inbox and your time

Our No Spam Commitment

At CARE-INF, we are fully committed to compliance with the CAN-SPAM Act and all applicable anti-spam regulations. We respect your email preferences and your right to control the communications you receive from us.

1. What We Promise

CARE-INF commits to:

  • Send only relevant, requested communications
  • Use accurate sender identification
  • Provide clear subject lines that accurately describe the email content
  • Include our business address in all commercial emails
  • Process unsubscribe requests within 10 business days
  • Monitor our email practices for compliance
  • Maintain accurate mailing lists

2. Types of Communications

We may send you:

  • Transactional Emails: Account confirmations, password resets, order receipts
  • Service Updates: Important platform updates, maintenance notices, security alerts
  • Educational Content: Resources, webinars, and industry insights (only if requested)
  • Marketing Communications: Product updates, promotions, news (only if opted in)

3. Your Email Preferences

You have complete control over the types of communications you receive from us. When you sign up or at any time, you can:

  • Select which communications you want to receive
  • Update your email preferences in your account
  • Unsubscribe from marketing emails anytime
  • Request to opt out of all communications (except transactional)

4. Unsubscribe Process

Every marketing email from CARE-INF includes a clear unsubscribe link. Simply click "Unsubscribe" in the email footer to be removed from that mailing list. We will process your request within 10 business days.

5. List Management

We maintain strict email list management practices:

  • Regular list cleaning and validation
  • Bounce handling and list maintenance
  • Removal of inactive subscribers
  • Compliance with all opt-in/opt-out requests

6. Compliance with Regulations

CARE-INF complies with:

  • CAN-SPAM Act: U.S. federal law governing commercial email
  • GDPR: European data protection and privacy regulations
  • CASL: Canadian anti-spam legislation
  • Industry Best Practices: Email authentication (SPF, DKIM, DMARC) and security standards

7. Reporting Abuse

If you believe you have received unsolicited email from CARE-INF or suspect any violation of this policy, please report it immediately to:

Email: support@care-inf.org

8. Your Rights

You have the right to:

  • Know what information we have about you
  • Correct inaccurate information
  • Request deletion of your information
  • Exercise data portability rights
  • Lodge a complaint with your data protection authority

9. Contact Information

For questions about our email policies or to manage your preferences:

Mailing address:
640 Taylor Street
Suite 1200
Fort Worth, Texas 76102

Email: support@care-inf.org
Phone: 469.704.7067

Last updated: June 5, 2026